Setting Up Facebook Archiving

How We Access Your Data

With the way Facebook is structured, data from your Page posts must be accessed through the Facebook account that manages the Page associated with that data. In many cases, this may be your personal Facebook account — but don't worry your personal posts will not be collected! The default settings for the permissions that we request for your Facebook Platform Data will capture everything below in "What Gets Archived".

You can edit what Facebook gives us access to on the permissions screen when adding the source, but this may affect our ability to collect certain data so please read the below instructions carefully.

What Gets Archived

Posts from your Pages

  • Post content
  • Post media (photos and videos)
  • Page description

Adding a Facebook Source

  1. Go to your Sources page.
  2. Click Add Account next to Facebook.
  3. Click Continue to be redirected to Facebook's login page.
  4. If you aren't already logged in to the Facebook account you'd like to archive, enter your Facebook login credentials.
  5. If you want to limit which Facebook Pages we archive, click "Edit access." Otherwise, click Continue.
  6. If you clicked "Edit access," you'll see a popup with a range of options. Tread carefully here — if you deselect options such as Photos, Videos, Emails, or Business management, this will cause issues with archiving.
  7. Depending on how your account is set up and what resources you have associated with it, you may also be given the option to choose what you allow us to archive of your connected Facebook resources (such as Pages or other resources). If desired, you must only deselect the options associated with the individual Pages or resources that you don't want archived — do not deselect broad/general permissions that aren't associated with one of your specific Pages or it will cause issues with archiving.
  8. Close the "Edit access" popup and Continue!

Your account is now connected! Remember that your account will sync and your data will be available in archives beginning the day after you add it as a source.

Editing What's Archived

If you made those choices in a hurry (don't worry, we've all been there), you can still edit what you'd like archived! This is done through Facebook directly:

  1. Log in to your Facebook account.
  2. On your account options navigate to Settings.
  3. Click into Business Integrations.
  4. Click "View and edit" next to the XY Archive integration.
  5. Depending on how your account is set up and what resources you have associated with it, you may have the option in this view to choose what you allow us to archive of your connected Facebook resources (such as Pages or other resources). If desired, you must only deselect the options associated with the individual Pages or resources that you don't want archived — do not deselect broad/general permissions that aren't associated with one of your specific Pages or it will cause issues with archiving.

    However, some Facebook accounts may not see individual Pages listed in this view. In that case, you'll have to remove the app from your Facebook Business integrations and then once again step through the above directions for Adding a Facebook Source.

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